Read careful our Cancellation Policy before booking a tour with us.
Cancellation policy
—All purchases of rides are 100% refundable up to 15 days before your ride.
– Within 7 days of your scheduled ride time, 50% of the purchases will be refunded in case of cancelation.
– Cancellations within 5 days or less are non-refundable and will not be allow to rescheduled under any circumstance.
Cancellations due to flight cancellations will be offered a full refund or reschedule WITH PROOF
Weather policy; the weather in Miami is unpredictable but we wait 30 minutes after your scheduled ride time, if it does not stop raining then we offer full refund or reschedule
No-shows will be charged the full price with no refund.
Late riders will be left and charged $50 each rider reschedule fee
Please double check your ride time and location, arriving at the incorrect location for your ride could potentially forfeit your ride completely without the option to reschedule or receive a refund.
** Flight cancellations or any emergency will be required to show proof in order to reschedule or potentially be offered a full refund**
Our extensive experience, exceptional service, and well-trained horses make us your ideal partner for an unforgettable horseback riding adventure.
