Read careful our Cancellation Policy before booking a tour with us.
– All purchases of rides are 100% refundable up to 15 days before your ride.
– Within 7 days of your scheduled ride time, 50% of the purchases will be refunded in case of cancelation.
– Cancellations within 5 days or less are non-refundable and will not be allow to rescheduled under any circumstance.
– Cancellations due to flight cancellations will be offered a full refund or reschedule.
– In case of severe weather customers will be offered to reschedule for another day and time or offered full refund.
– The weather can be unpredictable but we normally wait at least 30 minutes after your scheduled ride time to see if the weather clears up.
– No-shows will be charged the full price with no refund.
– Late riders will be charged a late fee of $50 per rider.
– Please double check your ride time and location, arriving at the incorrect location for your ride could potentially forfeit your ride completely without the option to reschedule or receive a refund.
** Flight cancellations or any emergency will be required to show proof in order to reschedule or potentially be offered a full refund**
Our extensive experience, exceptional service, and well-trained horses make us your ideal partner for an unforgettable horseback riding adventure.
