// Questions? Read our FAQs //

Frequently Asked Questions

From tour specifics to general concerns, we’ve compiled answers to make your experience seamless. If your question isn’t covered here, don’t hesitate to contact us directly. We’re here to guide you every step of the way.

Most common questions

What is your cancellation policy?

We have a No Refund Policy. Read our policy clicking here

What is the minimum rider age?
The age at which children can ride independently is set at a minimum of 9 years old. For children under 9, it's necessary for them to be accompanied by an adult while riding a horse.
How long are the rides?
Our rides last for 1 hour approximately. 
What should I wear?

We recommend that you bring along trousers and closed-toe shoes. This attire will help ensure your comfort and safety during your horseback riding experience.

Will you help me take pictures?

Yes we will! Our guides will help you capture the most amazing shots on your phones during your experience. 

Can my kids ride with me?
You would not be able to ride the same horse as your kids, but we do offer a one on one guide that will be with each rider each step of the way. Including if they need extra help and someone riding with them.
I don't have any riding experience is that ok?

Children aged 5 to 8 are must ride with their parents, while those aged 9 and above should ride independently.

Are there a weight restrictions?
Our weight limit for rides is 260 pounds.

// HAVE ANY QUESTION? FEEL FREE TO CONTACT US //

Contact Palomino Ranch & Tours

For inquiries, reservations, or any questions about Palomino Ranch & Tours LLC, reach out to us today. We’re here to provide you with an unforgettable horseback riding experience through the scenic trails of Historic Virginia Key Beach Park. 

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Palomino Ranch
4020 Virginia Beach Dr, Miami, FL 33149
Mon - Fri 8:30AM - 3:00PM
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